Marginal Gains Can Mean Maximum Impact for your Bottom Line
Jun 24, 2018
When you’re under pressure to make sales, it can be difficult to see where improvements could be made. But a simple tweak here or there could be all that’s needed to make a difference.
You’re about to sign off on a new contract that will be worth hundreds of thousands of pounds...
How to Make Every Customer Experience a Positive One
Jun 10, 2018
Hands up if you tend to develop products and services based on what you think people want rather than what you know they do?
If your hand is up, you need to read on…. When was the last time that you actually asked your customers what they want? Be honest with yourself here. Do you...
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Author
Emma Shenton
Author
Helping companies achieve successful and sustainable change by solving their transformation problems. I am a change and transformation expert and I have turned around countless failing initiatives. I am not an ex management consultant, I have worked directly for clients delivering successful and sustainable change and now I am helping companies solve their own transformation problems.
